ShopWest Web Services Terms Of Service 1. Scope of Design Services & Milestone Approvals • Project Deliverables: All website design projects are bound strictly to the specific scope outlined in the initial project proposal or invoice. Any additions requested during development constitute a "Scope Change" and will be billed at our standard hourly rate. • Milestone Sign-offs: Projects are executed in phases (e.g., Wireframes, Initial Draft, Final Review). Written approval via email is required to advance to the next phase. Once a phase is signed off, revisions to that phase will incur additional design fees. 2. Payment Terms, Late Fees, & Project Halts • Initial Deposit: A non-refundable deposit of 50% of the total project value is required before any design work or server provisioning begins. • Progress Payments: Remaining balances are tied strictly to milestones or a set calendar timeline (e.g., 30 days post-deposit), regardless of client-side content delays. • Late Payment Interest: In accordance with standard business practices, any invoice remaining unpaid past its due date will automatically accrue interest at a rate of 1.5% per month (18% per annum), compounded monthly. • Work Suspension: If any payment is overdue by more than seven (7) calendar days, all design, development, and support services will be immediately halted. ShopSask is not liable for delayed project launches resulting from payment delinquency. 3. Intellectual Property (IP) Rights & Launch Triggers • Ownership Retainment: ShopSask retains full ownership of all custom design layouts, graphics, source code, and development environments until the project invoice is paid in full. • Launch Trigger: A website will not be migrated to a client's public domain, handed over via credentials, or launched live until the final payment has fully cleared our accounts. • License Revocation: In the event of a payment default or a reversed credit transaction post-launch, any temporary license to use our design assets is immediately revoked. ShopSask reserves the right to remove the code from the server without notice. 4. Website Hosting, Vendor Prepayments, & Uptime [1] • Hosting Terms: Hosting allocations are billed on a strict prepaid basis (Monthly or Annually). • Third-Party Infrastructure Fees: ShopSask routinely prepays global server, Content Delivery Network (CDN), security certificate, and database licensing fees to secure tenant stability. Clients are fully liable for these prepaid costs for the duration of their active term. • Uptime Liability Limitation: While we utilize premium, secure server infrastructure, ShopSask provides no warranty for absolute 100% uptime. We are not liable for any commercial losses, missed leads, or damages resulting from third-party upstream data center outages. [1, 2] Platform Policy & Legacy Account Framework Effective Date: January 1, 2016 Jurisdiction: Province of Saskatchewan, Canada This document outlines the standard operational, billing, and data management policies governing all web development, hosting, and platform services provided by ShopWest.ca, ShopAlta.ca, & ShopSask.ca. By commissioning services, accepting server deployment, or allowing account renewals to execute, clients agree to the terms set forth below. 1. Renewal and Subscription Lifecycle Automated Renewal: To ensure business continuity and prevent critical search positioning and/or data loss, all hosting, licensing, and maintenance allocations automatically renew on the designated cycle date. Prepayment of Vendor Fees: ShopWest routinely prepays third- party infrastructure, server space, SSL security certificate and licensing fees in advance to secure client stability. Notice of Cancellation: Clients must submit a formal, written notice of non-renewal or cancellation by email a minimum of thirty (30) days prior to the renewal date. 2. Post-Renewal Defalcation and Delinquency Late Notice Liability: If a client submits a cancellation notice after the renewal date has passed, or fails to provide notice while services remain active into a new term, the client remains fully liable for all prepaid administrative, infrastructure, and renewal costs incurred by ShopWest. Legacy Account Status: Any account with an outstanding balance past the renewal date is automatically classified as a Delinquent Legacy Account. 3. Traffic Routing and Data Governance Suspension of Public Display: ShopWest reserves the absolute right to suspend the public rendering of any website, application, or database container tied to a Delinquent Legacy Account. Traffic Management and Redirects: During a period of account delinquency, ShopWest retains full administrative control over the server slots and associated search engine endpoints it maintains. ShopWest may route network traffic from legacy containers to an administrative holding page or a portfolio archive directory until the balance is cleared. Factual Status Disclosures: ShopWest reserves the right to post factual, non-defamatory administrative notices regarding the operational status of a legacy slot. This includes disclosing that a domain or application is offline pending the clearance of outstanding current administrative renewal fees. 4. Recovery and Debt Assignment Administrative Fees: Delinquent Legacy Accounts are subject to an administrative collection recovery fee. Third-Party Assignment: Accounts remaining unpaid for more than ninety (90) business days following a formal billing demand will be permanently closed, server data will be purged, and the balance will be assigned to a third-party commercial collections agency for recovery.